Delivery and Free Shipping
Shipping rates for individual countries
To find your countries shipping rate, simply choose your country in the Bag of holding (Cart) the shipping rate for the chosen country will then be shown in the lower corner of the screen, underneath the total price for any wares you may have in your bag of holding (Cart) at this time.
Please note, that you can get free shipping if your bag of holding reaches a specific threshold, which is different for each country.
Orders are packed and shipped individually from our warehouse located in Copenhagen, Denmark. If you need delivery within Australia, New Zealand, Canada, and North America, orders may be filled by our local Epic Armoury partners to accommodate faster delivery times. This does not add any additional cost to your purchase.
We usually pack and ship your order within 1 business day. Orders are shipped through FedEx, UPS, GLS, and DHL depending on the country, volume, and weight, and delivery time will depend on the country of destination. Whenever possible we will send packages to a delivery point, close to your specified address first, if this is not possible we will send the package to your specified home address.
Import fees & Value-added Tax
There will be no additional charges, customs processing fees, or hidden fees for International postage shipping. We pay any additional fee or tax associated with sending the package to your destination.
Great Britain - Brexit. Imports of goods into Great Britain have been subject to new customs and import regulations caused by the Brexit since January 1st, 2021.
Turkey - Extra Tariffs. Be aware that while we do pay for customs, there might be extra fees incurred when receiving a shipment in Turkey. We have been notified by several customers from Turkey that they have had their shipments withheld by Turkish customs. As such, you may be forced to pay an extra tariff. We will try everything we can, from our end, to make sure that your package arrives as effortlessly as possible and have you avoid paying extra fees.
To where do we ship?
We usually pack and ship your order within two business days. Find our comprehensive delivery information through this link. We are currently standard shipping to the countries listed below:
Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Chile, Cypress, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Great Britain, Greece, Greenland, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Nepal, Netherlands, New Zealand, Norway, Pakistan, Peru, Poland, Portugal, Reunion Island, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Ukraine, USA.
If your country isn't listed above, don't hesitate to contact us to find a solution for transportation.
Tents: Shipping tents are more costly than the average product from www.epicarmoury.com, which is why they do not apply for our bulk discount. Unfortunately, we do not currently ship tents to countries outside the European Union without a beforehand agreed upon shipping cost. If you live outside the European Union and wish to purchase a tent, please contact us at email@example.com for a shipping quote. We are working towards a solution that will allow everyone to order tents, including shipping directly from our webshop. Before purchasing a tent, we highly recommend that you scrutinise local rules and regulations for the usage of recreational tents.
There are days of the year where we are unable to ship your order. During these periods there may be a longer shipping and subsequent delivery time. This is usually due to national holidays. Do note that there might be other times where we are unable to ship your orders within our stated timeframe, if this happens you will be notified immediately.
Do note that this list is only for the days in which our warehouse is unable to pack and ship your order and not holidays that may affect delivery of your package.
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Epic Armoury Australia & New Zealand Service Center
8a Railway Avenue
Email us at: firstname.lastname@example.org